Our Clients
Our dedication to long term partnerships has allowed us to help many leading organisations achieve their business goals and grow strategically through the effective use of technology. Past and present clients include:
Reckitt Benckiser
Reckitt Benckiser is a global consumer goods company, making and marketing home, health and personal care products. Reckitt Benckiser and PicNet have partnered to deliver important business projects and IT support. These include Business Continuity Planning using PicNet's Risk Shield, IT DRP, Business Analysis, .Net application development and on going IT Helpdesk for its desktop applications.
I'd worked with consultants at PicNet before and I knew that if I could immerse them in our business and then harness their technical expertise - there'd be benefits all round. It was definitely the quality of the people that set PicNet apart.
John Doran | Regional IS Director ANZ
Novartis Australia
Novartis Australia (www.novartis.com.au) is a leading provider of innovative solutions to improve health and well-being. Novartis employs more than 500 people across Australia, and invests over $27m annually in local research and related activity. Its businesses include - pharmaceuticals, consumer health, generics, eye-care, and animal health - and enable us to help people right around Australia deal with the challenges of conditions as diverse as breast cancer, mental illness, menopause and fungal infections.
Novartis Australia and PicNet are partnering to provide managed services in the areas of IT support, Help Desk and IT Engineering.
DMS Maritime
PicNet has a strong and long standing relationship with DMS Maritime (DMS). PicNet consults with DMS on all aspects of information technology and develops all of its internet/intranet based applications. DMS has outsourced to PicNet all of it's technology services, including management consulting, engineering services, web development and software development. This service is provided to DMS with engineers and developers dedicated to DMS and based at DMS's premises.
PicNet has successfully managed our IT infrastructure for the last four years and has always provided superior service, people and skills. This rewarding partnership has allowed us to focus on our core business whilst PicNet has taken care of the IT issues including infrastructure management, software development and other major IT projects.
Rob Freedman | National IT Manager
Wallenius Wilhelmsen Logistics
Wallenius Wilhelmsen Logistics (WWL) is a leading independent provider of global factory-to-dealer transport solutions for the automotive, agricultural and construction equipment industries. PicNet develops online software for WWL to cut costs and facilitate current work processes for WWL. PicNet provides business analysis, project management and software development of the application using .Net technologies. PicNet has also previously consulted for WWL and WWS in the implementation of i2 Technology Transportation Management System. PicNet has also successfully project managed the implementation of this solution for WWS, the first in Australia. PicNet also deployed additional professional services resources to complete the above project.
Travelex
Travelex are a leading global foreign exchange specialist enabling thousands of commercial and personal customers to access, transfer and exchange money - 24 hours a day, 7 days a week. The range of services is designed to save companies money and time, while providing the certainty, reliability and security they need to run their businesses effectively and profitably.
PicNet provides web development and maintenance to a number of Travelex's websites.
Milestone Group
Milestone Group is a specialist supplier of next generation fund processing and investment analytic software to Investment Managers, Banks, Life Companies, Custodians and Hedge Fund Administrators. Milestone Group and PicNet are partnering to provide managed services in the areas of IT Engineering, server management, monitoring and user IT support.
We also provide web design and web development services for their website, injecting advanced content management, fresh design and a dynamic solution finder to help visitors better navigate throughout the site.
PicNet provided a deep pool of high quality, experienced personnel, they also instilled robust processes to support the growing demands on Milestone's infrastructure and made effective use of up-to-date tools. PicNet also offer a strong, ongoing relationship at management and operating levels to ensure that they are well positioned to provide ongoing support to Milestone as the business evolves and grows.
Simon Whitie | Director, Global Business Operations
Fremantle Media
International production company responsible for programmes such as Pop Idol, The Bill, Rainbow and The Price Is Right; the Australian Idol, Australia's Got Talent, The Biggest Loser, Master Chef, Neighbours and others.
PicNet provides IT support services for their Sydney office.
The quality of the people provided and the fact that PicNet rotates engineers between customers, have given FMA greater capabilities and depth of support.
Alan Fear | IT Manager
XChangeIT
XChangeIT Software Pty Ltd is a consortium comprised of Australia's three leading magazine distributors. It provides an electronic trading platform for newsagents and distributors to share delivery, sales and returns information. It is used by over 2500 newsagents nationally. XChangeIT connects agents to distributors to streamline business processes, enabling sales growth and reducing overheads.
PicNet is partnering with XChangeIT to provide software development services, maintaining, supporting and improving their systems.
Terry White Management
Terry White Management is an Australian owned pharmacy group first established in Woody Point QLD in 1959, and today are one of the top retail pharmacy brands in Australia, with over 150 franchises.
PicNet is providing managed IT support services to Terry White Management's Pharmacy Direct - Silverwater call centre and warehouse over the next 2 years
Cellarforce
Cellarforce has brought relationship marketing to the wine industry. The Cellarforce model harnesses the good will between wineries and their private customers, using it to generate a telephone-based relationship that embraces both selling and other important and valuable - but less tangible - benefits.
Cellarforce has outsourced their software development needs to PicNet to develop, enhance and maintain its internal systems using Microsoft .Net technologies.
PicNet was engaged to take over the system in 2008 and since then has implemented a significant number of enhancements and improvements allowing Cellarforce to continue growing its business.
Jeremy Parham | Director, Cameron Thomas | Project Manager
Fuji Xerox
PicNet has consulted to Fuji Xerox Australia in the areas of professional services strategies, risk management, six sigma and business continuity planning. Additionally, PicNet has provided Fuji Xerox Australia with technology engineers and consults regularly in other areas of IT.
MGM Group
OEM Technology Solutions apply technology, innovative engineering and design services to develop control and automation products and systems. Dominion Electronics supplies single board computers, embedded core modules, programmable controllers, graphical displays and associated software products and services throughout Australia. The company has been serving the embedded computer industry since 1993.
The quality of the people provided and the fact that PicNet rotates engineers between customers, have given MGM greater capabilities and depth of support. Additionally, direct access to PicNet management to resolve urgent problems and allocate appropriate resources, has given the PicNet service extra value for MGM.
James McLeod | Director
Schneider Electric
Schneider Electric is a world leader in Power and Control solutions. In Australia, Schneider Electric Australia (SEA) provides solutions in Industrial Automation and Control, Electrical Switching and Distribution, Electrical Wiring Devices, and Critical Power and Integrated Cooling Systems for Data Centres.
PicNet provided a solution that met Schneider Electric's requirements on time and on budget. As a result Schneider Electric's Automation business has been able to continue billing customers for T&M work. The new T∓M billing and Revenue Split reporting application is very easy to use, fast and reliable.
Natira Drayton | PMO Manager, Schneider Electric (Australia) Automation Division
Saab
Saab is one of the world's leading high technology companies with products, services and solutions ranging from military defence to civil security. The Group covers a broad spectrum of competence and capability in systems engineering and systems integration.
A W Edwards
A W Edwards is a leading privately owned Australian construction and fit-out business. It has operated continuously for more than 88 years.
PicNet IT consulting services was engaged by A W Edwards to perform a broad IT review. This review included an analysis of the IT infrastructure, applications, solutions and services used by A W Edwards in its offices, remote site and operations.
PicNet completed the consulting project delivering a comprehensive report covering a broad range of areas of IT and related activities, signalling a new IT strategy for A W Edwards to help the organisation to sustain the grow it is experiencing and will continue to enjoy in the years to come.
Department of Agriculture, Fisheries and Forestry
The Australian Department of Agriculture, Fisheries and Forestry develops and implements policies and programs that ensure Australia's agricultural, fisheries, food and forestry industries remain competitive, profitable and sustainable.
DAFF are using PicNet's Mouse Eye Tracking to help evaluate user behaviour both on their intranets and public facing websites.
Gearhouse Broadcast
Gearhouse Broadcast is renowned as a market leader in television broadcast services and specialise in the provision of Broadcast Equipment Rental, Broadcast Equipment Sales, Project Solutions and Systems Integration. The Company offers a vast degree of broadcast experience and a proven track record in the delivery of broadcast solutions at major world sports events.
PicNet provides IT support services for their Sydney office.
Risk Shield
Risk Shield is our Enterprise Risk Management application used by major corporations to help them manage risk and compliance requirements. Some notable users include:
Medlab Pathology
Medlab Pathology is one of Australia's largest, independent pathology providers, providing a comprehensive range of pathology services to the medical profession.
Medlab uses PicNet's web development services and PhD Help Desk web based application to receive and manage incoming IT tickets from internal and external IT users
Pfizer Australia
Pfizer Australia is the nation's leading provider of prescription medicines and animal health products. For more than 50 years, Pfizer Australia has partnered with Government, healthcare providers and communities to expand access to our medicines and provide better quality health care.
Pfizer required a major new financial budgeting and forecasting system across their business, engaging PicNet to manage the project - from business analysis and requirements gathering to vendor selection and technical implementation.
MIMS
MIMS and PicNet have partnered to develop important .NET applications using PicNet software development skill sets.
Young Endeavour Youth Scheme
PicNet has provided the Young Endeavour Youth Scheme with development resources to enhance its internal operational solutions.
Commonwealth Bank/Colonial Project Management Services
PicNet has provided the Commonwealth Bank / Colonial Project Management Services with project management skills in the unit pricing sections.
Mayne Pharma Consulting Services
PicNet has provided Mayne Pharma with business analysis services.